About Koala Call
🐨 It all started with a missed call…
One call. One missed opportunity. One customer lost — not because of poor service, but because no one picked up the phone in time. That’s when the idea for Koala Call was born: an AI assistant that never sleeps, speaks 32+ languages, and handles calls with kindness, precision, and speed.
We are LUMIND Inc., a global team based in the US, Argentina, Spain, and beyond — building technology that doesn’t just replace people, but empowers them.
🚀 What we do
Koala Call is your AI voice assistant, built to:
- Answer every call — 24/7
- Understand what your customers say
- Book appointments in your CRM or calendar
- Route to a human when needed
- Speak in 32+ languages
- Handle hundreds of calls simultaneously
We serve small businesses, clinics, service providers, booking-based companies, rental platforms, and local teams around the world.
💡 Why businesses choose us
- Not just SaaS — a flexible platform tailored to your process
- AI that adapts to your industry, region, and communication style
- We deliver a human experience at AI speed
- You always have real humans on our team to support you
🧩 A few more facts
- Operating in 🇺🇸 USA and 🇦🇷 Argentina, expanding across LATAM
- Available in English, Spanish, Portuguese, Russian, and Chinese
- Thousands of calls handled — and not a single customer lost to silence
Koala Call is not just a bot. It’s your voice — on autopilot. And we are the people behind it, committed to helping you connect better, every day.